Many players have questions about Rollchain before they deposit their first euro — here are the honest answers.
Prerequisites
- A valid email address for account verification.
- A government-issued photo ID (passport or driver’s license) for identity checks.
- A cryptocurrency wallet (e.g., MetaMask, Trust Wallet) to deposit and withdraw.
- Stable internet connection and a modern browser or mobile device (the platform is mobile-optimized).
- Basic understanding of cryptocurrency transactions: network fees and confirmations.
Account Setup
- Visit the official website and click the Sign Up button.
- Enter your email, create a strong password, and select your preferred currency.
- Complete the email verification by clicking the link sent to your inbox.
- Log in and navigate to the profile section to upload your ID documents for KYC.
- Wait for verification (usually within 24 hours). Once approved, you can deposit and play.
Bonus Mathematics
Important: The following calculation uses a typical welcome bonus. Always check the exact terms.
Example bonus: 100% match up to 1 BTC, with a 40x wagering requirement on deposit + bonus. Suppose you deposit 0.5 BTC. Your bonus is 0.5 BTC, so total balance = 1 BTC. Wagering requirement = 40 × (0.5 + 0.5) = 40 BTC. Assume the game you play has a 96% RTP (house edge 4%). Expected loss = 40 BTC × 4% = 1.6 BTC. Since your total balance is 1 BTC, expected value = 1 – 1.6 = -0.6 BTC. However, if the wagering requirement is only on the bonus (e.g., 40x bonus = 20 BTC), then expected loss = 20 × 4% = 0.8 BTC, and EV = 1 – 0.8 = 0.2 BTC (positive). Always prioritize bonuses with low wagering and high RTP games.
Is It Safe?
This casino operates under a Curacao eGaming license, ensuring basic oversight. Games use provably fair algorithms, allowing you to verify each outcome. The site employs SSL encryption to protect data. Note: Winnings from Curacao-licensed casinos may be subject to local income tax depending on your jurisdiction. Always consult a tax professional.
Payment Methods
| Method | Deposit Time | Withdrawal Time | Fees |
|---|---|---|---|
| Bitcoin (BTC) | 10–30 minutes | 1–3 hours | Network fee (variable) |
| Ethereum (ETH) | 2–5 minutes | 30–60 minutes | Network fee (gas) |
| Litecoin (LTC) | 2–10 minutes | 10–30 minutes | ~0.001 LTC |
| USDT (TRC-20) | 1–2 minutes | 5–15 minutes | ~1 USDT |
Support Guide
- Account Verification: If KYC is stuck, contact live chat with your ID uploaded. Usually resolved within 1 hour.
- Forgotten Password: Use the ‘Forgot Password’ link on the login page. Check spam folder if email doesn’t arrive.
- Withdrawal Delay: Withdrawals are processed within 24 hours; if longer, provide transaction ID to support.
- Bonus Not Credited: Ensure you used a valid bonus code during deposit. Contact chat with your deposit amount and date.
- Game Not Loading: Clear browser cache and disable ad-blockers. Try a different browser or device.
FAQ
What is the minimum deposit?
The minimum deposit varies by cryptocurrency, typically 0.001 BTC or equivalent.
How long do withdrawals take?
Withdrawals are processed within 24 hours, but blockchain confirmations add additional time.
Is there a welcome bonus?
Yes, new players receive a deposit match bonus up to a certain amount. Check the promotions page for current offers.
Can I play on mobile?
Yes, the casino is fully optimized for mobile browsers and offers a progressive web app (PWA) for easy access.
What currencies are accepted?
Only cryptocurrencies are accepted, including Bitcoin, Ethereum, Litecoin, and USDT.
Is there a VIP program?
Yes, regular players can earn loyalty points and level up for better rewards and cashback.
How do I self-exclude?
Go to your account settings and activate the self-exclusion option for a chosen period. Contact support for assistance.
Are the games provably fair?
Yes, all in-house games use provably fair technology. You can verify each round’s outcome.
Insider Advice
Set deposit limits immediately after registration to control your spending. Use session limits to avoid long play sessions. If you feel the need to take a break, activate self-exclusion for a week or more. These tools are available in the responsible gambling section of your account profile.
Closing note: Always gamble responsibly and never bet more than you can afford to lose. For further assistance, refer to the support team.